Updates May | 13.05.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: a new “Date” column has been added to the workstation in the appointment list. The date on which the appointment takes place is displayed here. This is particularly important if the “Show…
How to shorten waiting times at public authorities In public authorities, reducing waiting times is crucial for citizen satisfaction and operational efficiency. Excessive waiting times can lead to frustration among citizens and hinder the proper operation of government services. By implementing effective strategies to reduce government wait times, agencies can streamline their processes, improve service…
Updates April | 10.04.2024 Dear customers,A new update has been installed for your cleverQ system. New update features that are already active: Features: Appointment confirmations for a service by internal employees: If a service is configured so that an employee must confirm appointments, there is now a new setting parameter “Employee must confirm appointment within…
Updates March | 20.03.2024 | 2.6.8 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: Appointment notes can now be displayed on the employee desks (cleverQ desks) in the current ticket call. It is now possible to book appointments on the Samsung Terminal.…
Updates March 2024 | 2.6.7 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: The web appointment booking is now available in three new languages: Arabic, Turkish and Persian. The corresponding e-mails will also be sent in these languages. To use this function,…
Updates February 2024 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Features: if the standard appointment template needs to be adjusted, it is now possible to change the template in the weekly schedules via the “Fill up weeks” button for all weeks that…
cleverQ on course for expansion: New locations in the USA and Dubai cleverQ establishes itself in new markets and expands its presence on the international stage. With immediate effect, cleverQ is now also represented in the USA and Dubai in order to offer our customers worldwide innovative solutions in the area of waiting time and…
Updates December 2023 Dear customers, A new update has been installed for your cleverQ system. New update features that are already active: Group ticket call: It is now possible to call up several tickets at the same time. At the employee workstation, you can select how many tickets you want to call up at…
Modern queuing systems: Efficient management through browser tickets In today’s fast-paced world, efficient and organized customer service is critical to a company’s success. A decisive factor here is an effective queuing system that ensures smooth processes and a pleasant customer experience. In this article, we take a look at modern queuing systems, especially those based…
New cleverQ module Digital Signage powered by Picturemachine With our new odul for digital signage from Picturemachine, you can quickly and conveniently play out your content on a wide variety of devices and control it centrally. Call information and infotainment combined on one screen. Discover digital signage module
