For your customers a modern
Appointment and waiting time management.
Focusing on the tenant – with fast and unbureaucratic processes, modern property management companies want to set themselves apart from the competition. cleverQ makes it possible.
cleverQ addresses areas where conventional process management systems are too complicated, not target-oriented
and impractical. With cleverQ, you put the customer at the center of your attention and
improve the service quality of your company at the same time.
cleverQ’s web queue management allows you to manage your walk-in and appointment customers centrally via one platform. Whether customers book an appointment online or pull a ticket on-site, everything is added to your digital queue centrally and in real time. Even if an appointment is canceled, free appointment slots are automatically released and made available to your customers for booking.
With cleverQ, you can quickly & easily make your services available online so that your customers can book appointments (around the clock, if desired). You can either offer on-site appointment booking via our smart kiosk systems or conventionally via reception or telephone. Adding appointments is intuitive and easy for your employees.
The cleverQ Accessible Web Appointments module is an extension for our online appointment booking system. With numerous settings, your customers can customize the display of your web appointment page to meet their needs and enable convenient appointment booking.
cleverQ provides you with many features for your ticket dispensers. You decide which range of functions you want to offer your customers. From simple paper ticket issuance to appointment reservation, everything a modern kiosk system needs for process handling is available.
On request, we can expand your queue monitors into full-fledged digital signage solutions for a centralized management of current information, news, or advertising. An individual layout of your queuing screen is possible.
With cleverQ’s web queue management, you can issue e-tickets (digital queue tokens) via all common browsers. You do not need to install any additional software (SaaS – Software as a Service). Your customers book their waiting tickets simply by scanning a QR code with their cell phone or via the free cleverQ app.
Of course, you can complement the concept by issuing waiting tags via kiosk systems or by your staff at the service counter.
A major advantage of cleverQ is its flexibility and scalability. With extensions for your appointment or queuing system, you can add useful functions with little effort.
With our interactive 3D map you can discover our solutions and see how they are implemented in practice.
Using the controls, you can select different “hotspots” and get detailed information.
As a provider of SaaS (Software as a Service), the data protection and IT security of our customers and our own infrastructure is one of the most important challenges. We ensure data security on several levels.
On the one hand, we cooperate with renowned hosters (such as Hetzner) to ensure that our digital services are available, performant and protected at all times. On the other hand, we comply with all requirements of the DSGVO regulation and periodically renew the ISO 27001 certificate (Information security management systems).
You would like to test cleverQ for your company or book it directly? Just send us a short message or give us a call.
