cleverQ module
Online video consultation
Would you like to be able to advise your customers at any time, regardless of incidence values, lockdowns or other factors over which you have no control? cleverQ online video advice makes it easy.
What is the cleverQ video consulting module?
With this module, customers can book online appointments for a video consultation at your company.
Appointments can be booked via the free cleverQ app. If your customers do not have a mobile device or cannot/do not want to download the cleverQ app, they can still book appointments with you via all common web browsers.
We will set up an online appointment system tailored to your company. This can be accessed by your customers just like a normal website. Appointments can then be booked quickly and easily.
How does the video consultation module work?
You decide which platform you want to use for video consulting; Microsoft Teams, Zoom, Flexperto and BigBlueButton (or all of them together).
After booking an appointment in the app or web browser, customers receive an email with all the important information about the appointment and a link to the digital meeting room of the respective provider, which they can enter at the time of the appointment.
In the cleverQ backend, you can manage all appointments and enter appointments yourself if they are requested by a customer, e.g. by telephone.
Procedure for customers/citizens
With an online video consultation, you save your customers the journey, search for a parking space and annoying corona tests
Book 1st appointment
The customer books a video consultation in your company via the free cleverQ app or via a standard web browser.
2. appointment confirmation
After booking the appointment, the customer receives an email with information about the appointment and a link to the digital meeting room.
3. participation
By clicking on the link in the confirmation email, the customer can take part in the video consultation at the time of the appointment.
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cleverQ online video consultation
Who is a video consultation suitable for?
Video consulting is generally suitable for all companies that offer products or services that require explanation.
(job centers, registration offices, citizens’ offices)
Citizens reserve an e-ticket and spend the waiting time where they want (car, café, etc.)
(supermarkets, pharmacies, shopping centers)
Customers reserve an e-ticket and can continue shopping until they are called.
(handling, loading ramps, entrances and exits)
cleverQ is suitable for all companies that generate waiting times through customer service…
(public utilities, banks, insurance companies)
cleverQ is suitable for all companies that generate waiting times through customer service…
cleverQ online video consultation
Would you like to test the cleverQ online video consulting module for your company or book it directly? Just send us a short message and we will get back to you immediately.
made with ❤️ by cleverQ
