cleverQ CloudControl
To ensure optimal performance and reliability of cleverQ hardware, we provide a comprehensive digital maintenance contract. Utilizing the high-performance cleverQ CloudControl platform, we remotely monitor your devices and swiftly address any potential issues.
cleverQ CloudControl
The advantages in detail
24/7 remote monitoring
All cleverQ devices are monitored around the clock via cQ-CloudControl, with proactive alerts identifying and resolving potential problems before they become critical.
Real-time diagnostics
Detailed insights into the status of each device, including performance metrics and connectivity, enable remote diagnostics that ensure efficient troubleshooting without on-site intervention.
Firmware and software updates
Automatic or scheduled updates always keep your hardware up to date and ensure maximum security and functionality.
Fast support and problem solving
Our support team is on hand to quickly resolve any problems identified and minimize downtime.
Cost savings
Avoid unexpected repair costs and reduce operational interruptions through proactive maintenance.
Contact us now
Do you have any questions about cleverQ CloudControl or would you like some non-binding advice? Our technical and sales team will be happy to help you. Simply contact us via phone +49 (0)4327 25398 30 or write us a short message.
Prevent downtime, improve service, save costs!
Which devices can be monitored within a cleverQ queuing system?
In principle, each individual component of a cleverQ queuing system can be monitored. The prerequisite is that a network connection to the device can be established. The following devices can be monitored with cleverQ CloudControl:
- All kiosk systems
- Queing monitors
- Ticketprinter
- All devices with cleverQ software
Data protection-compliant use of metadata
cleverQ ClouControl does not record any personal data or information in your queuing system.
Our solution does not access your data from queuing systems or real-time information. Instead, we only use metadata generated by various sensors within your system.
This metadata provides information about system performance, general functionality and possible malfunctions. This data is evaluated in full compliance with data protection regulations – no personal data is used or stored.
Benefit from scaling effects
Increasing benefits with each additional device
With cleverQ CloudControl, monitoring your queuing system becomes all the more valuable the more devices are integrated.
With each additional device, the complexity of the system increases and keeping track of it becomes more and more challenging. Especially if you have cleverQ devices in use across multiple locations.
cleverQ CloudControl delivers a clear structure and transparency by centrally monitoring the performance and functionality of all devices. This ensures you maintain full visibility, enhance efficiency, and prevent downtime—regardless of the size or distribution of your system.
