Updates july | 19.07.2024
Dear customers,
A new update has been installed for your cleverQ system.
New update features that are already active:
Features
- It is now possible to store “Info PDFs” in different languages for services and requests.
Important: the document name of the PDF document must contain the country abbreviation at the end of the document name. For example: info_pdf.en.pdf, info_pdf.fr.pdf or info_pdf.da.pdf. If you already use our SMS module for your appointments and/or tickets, we now offer
the option of sending reminders or information to customers via SMS.
This means, for example, that a customer receives information via SMS two tickets before their call/ticket.
This informs the customer, if they are not at the location, that they can now return to the location, as the call will be made promptly.The information about when a customer should be informed before their ticket can be configured individually (e.g. two tickets before or rather three or four).
On the web appointment page, it is now also possible to display the headings of services, concerns, concern groups and service groups in HTML. This provides a better display option.
Updates:
- Sorting of concern groups in the admin area, are now also displayed in exactly this order on the workstation and the web appointment page.
- If for a workstation “Only display services assigned to the workstation” is activated for a workstation, then it is only possible to pause the assigned services from this workstation.
Definition Updates:
Updates are regular changes to our cleverQ software that provide you with new functions, improvements and the latest patches for the necessary IT security.
Our updates are free of charge and are activated directly so that you can benefit from the advantages immediately.
We want to ensure that you are always up to date and can benefit from the most advanced tools and technologies.
We keep cleverQ up to date with regular updates to provide you with the best possible performance and user experience.
Do you have questions about our latest updates and features?
Our sales team and project managers are always at your disposal.
Do not hesitate to contact us – we will be happy to help you.
Kind regards,
Your cleverQ team
